CRG Media Ltd. dba "Ignite Marketing"
Last Updated: May 15, 2025
1. Introduction
CRG Media Ltd., including all of its subsidiaries and affiliates, doing business as "Ignite Marketing" (collectively "CRG Companies," "Ignite Marketing," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ignitemarketing.com or engage our services.
This policy applies to information we collect on our website, through email, text, or other electronic communications, and during the course of providing our marketing services. We are committed to ensuring that your personal information is collected, used, and disclosed only in accordance with this Policy and the requirements of the British Columbia Personal Information Protection Act ("PIPA").
Please read this policy carefully to understand our practices regarding your information. By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
2.4 Information from Third Parties
We may receive information about you from third parties, including our clients, business partners, and service providers. This information may include contact details, professional information, and marketing preferences.
3. How We Collect Information
We collect information in the following ways:
Directly from You: When you provide it to us by filling out forms, communicating with us, or using our services.
Automatically: When you interact with our Services, we use automated technologies to collect certain information.
From Third Parties: We may receive information about you from our clients, partners, or other third parties.
4. How We Use Your Information
5. Legal Basis for Processing Personal Information (GDPR and PIPEDA)
If you are located in the European Economic Area (EEA) or Canada, we collect and process information about you only where we have legal bases for doing so under applicable laws, including the General Data Protection Regulation (GDPR) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
Our legal bases for processing your information include:
Your consent
Performance of a contract with you
Compliance with a legal obligation
Protection of your vital interests or those of another person
Our legitimate interests, provided they are not overridden by your rights and interests
6. Information Sharing and Disclosure
We may disclose personal information that we collect or that you provide in the following circumstances:
6.1 Service Providers
We may share your information with service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service.
6.2 Business Transactions
If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
6.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
6.4 Protection of Rights
We may disclose your information to protect the rights, property, or safety of Ignite Marketing, our clients, or others.
6.5 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
For users that register on our website (if any), we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
8. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.
9. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your province, state, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the information to Canada and process it there.
10. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
10.1 For Individuals in Canada (PIPEDA)
The right to know what personal information we have about you and how it is used
The right to access your personal information
The right to correct inaccurate personal information
The right to withdraw consent to the processing of your personal information
The right to file a complaint with the Privacy Commissioner of Canada
10.2 For Individuals in the European Economic Area (GDPR)
The right to access your personal data
The right to rectification of inaccurate personal data
The right to erasure of your personal data
The right to restrict processing of your personal data
The right to data portability
The right to object to processing of your personal data
The right to withdraw consent
The right to lodge a complaint with a supervisory authority
10.3 For California Residents (CCPA)
If you are a California resident, you have the rights outlined in our California Privacy Rights section below.
10.4 How to Exercise Your Rights
To exercise your data protection rights, please contact us using the contact details provided in the "Contact Us" section below.
11. Cookie Policy
11.1 What Are Cookies
Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
11.2 Types of Cookies We Use
Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. This includes cookies for login functionality.
Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. For example, if you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience when leaving future comments. These cookies typically last for one year.
Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.
Login Cookies: When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me," your login will persist for two weeks.
11.3 Your Choices Regarding Cookies
If you prefer to not have cookies stored on your computer, you can configure your browser to refuse the setting of all or some cookies. However, if you do not accept cookies, you may not be able to use some portions of our Service.
12. Third-Party Links and Services
Our Services may contain links to third-party websites, services, and applications that are not operated by us. When you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
12.1 Embedded Content from Other Websites
Articles on our site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you had visited the other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
12.2 Spam Detection
Visitor comments may be checked through an automated spam detection service. If you request a password reset, your IP address will be included in the reset email.
13. Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personally identifiable information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
14. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. This section describes your CCPA rights and explains how to exercise those rights.
14.1 Rights Under CCPA
Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
Right to Delete: You have the right to request that we delete any of your personal information that we have collected from you and retained, subject to certain exceptions.
Right to Opt-Out of Sale: If we sell your personal information, you have the right to opt-out of that sale.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
14.2 Exercising Your CCPA Rights
To exercise your rights under the CCPA, please submit a verifiable consumer request to us using the contact information provided in the "Contact Us" section below.
15. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
16. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Ignite Marketing
info@ignitemarketing.com
Vancouver, British Columbia, Canada
