Last Updated: May 15, 2025
CRG Media Ltd. dba "Ignite Marketing"
1. Introduction
Welcome to Ignite Marketing ("Ignite Marketing," "we," "our," or "us"), a service provided by CRG Media Ltd. These Terms of Service ("Terms") govern your access to and use of our website, located at ignitemarketing.com, and all related services, features, content, and applications (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our Services.
2. About Our Services
Ignite Marketing provides specialized digital marketing services for private equity-owned platform companies in the manufacturing and distribution software industry. Our services include, but are not limited to, digital performance audits, full-service digital marketing, marketing integration and scaling solutions, and strategic support.
3. Account Registration
Certain portions of our Services may require you to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and your organization. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4. Service Engagement
We may disclose personal information that we collect or that you provide in the following circumstances:
4.1 Service Agreements
Our professional services are governed by separate service agreements. These Terms supplement any service agreement between you and Ignite Marketing. In the event of a conflict between these Terms and a service agreement, the service agreement shall prevail.
4.2 Service Delivery
We strive to deliver our services with the highest standards of quality and professionalism. However, marketing outcomes depend on numerous factors, some of which are beyond our control. While we aim to achieve the best possible results, we cannot guarantee specific outcomes, including but not limited to revenue increases, lead generation volume, or return on marketing investment.
5. Intellectual Property Rights
5.1 Our Intellectual Property
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof, are owned by Ignite Marketing, our licensors, or other providers of such material and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
5.2 Your Materials
When you provide materials to us for the purpose of delivering our services ("Client Materials"), you retain ownership of your intellectual property rights in such materials. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display Client Materials solely for the purpose of providing our services to you.
5.3 Service Deliverables
Unless otherwise specified in a service agreement, upon full payment, you will own the deliverables we create specifically for you. We retain ownership of all methodologies, processes, techniques, ideas, concepts, trade secrets, and know-how embodied in our services and deliverables, as well as any pre-existing materials.
6. Confidentiality
6.1 Confidential Information
During our engagement, we may exchange confidential information. Confidential information includes non-public business information, marketing strategies, customer data, and other sensitive information disclosed during our business relationship. Each party agrees to protect the other's confidential information with at least the same degree of care as it would use to protect its own confidential information.
6.2 Exceptions
Information shall not be considered confidential if it: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is independently developed by the receiving party without use of the disclosing party's confidential information; or (d) is rightfully obtained from a third party not under a duty of confidentiality.
7. Privacy
Your privacy is important to us. Our Privacy Policy, available on our website, explains how we collect, use, and disclose information about you. By using our Services, you consent to our collection, use, and disclosure of information as described in our Privacy Policy.
8. User Conduct
You agree not to:
Use our Services in any manner that could disable, overburden, damage, or impair the Services
Use any robot, spider, or other automatic device to access our Services
Introduce any viruses, Trojan horses, worms, or other malicious code
Attempt to gain unauthorized access to any portion of the Services
Interfere with any other user's use of the Services
Use the Services for any illegal or unauthorized purpose
9. Payment Terms
9.1 Fees and Payment
For clients engaging our services, fees will be as specified in the applicable service agreement. Unless otherwise stated, all fees are quoted in Canadian Dollars (CAD) and do not include applicable taxes.
9.2 Invoicing and Payment
We will invoice you as specified in the service agreement. Payment is due within the timeframe specified in the invoice. Late payments may be subject to interest charges as permitted by law.
10. Term and Termination
10.1 Term
These Terms will continue to apply as long as you access or use our Services, or until terminated in accordance with the provisions below.
10.2 Termination by You
You may terminate these Terms by discontinuing use of our Services. If you have entered into a service agreement with us, termination provisions in that agreement will apply.
10.3 Termination by Us
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms.
10.4 Effect of Termination
Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
11. Warranties and Disclaimers
11.1 Services Warranty
We warrant that our services will be performed in a professional and workmanlike manner in accordance with generally accepted industry standards.
11.2 Disclaimer
EXCEPT AS EXPRESSLY PROVIDED HEREIN, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
12. Limitation of Liability
IN NO EVENT SHALL CRG MEDIA LTD., ITS SUBSIDIARIES AND AFFILIATES INCLUDING IGNITE MARKETING, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (iii) ANY CONTENT OBTAINED FROM THE SERVICES; AND (iv) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
IN ANY EVENT, OUR AGGREGATE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO IGNITE MARKETING DURING THE SIX (6) MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR $5,000 CAD, WHICHEVER IS GREATER.
12. Indemnification
You agree to defend, indemnify, and hold harmless Ignite Marketing, its directors, employees, partners, agents, suppliers, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Services; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your Client Materials caused damage to a third party.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Vancouver, British Columbia for the resolution of any disputes arising from these Terms or your use of our Services.
14. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services.
15. General Provisions
15.1 Entire Agreement
These Terms, together with the Privacy Policy and any service agreements, constitute the entire agreement between you and Ignite Marketing regarding our Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter.
15.2 Waiver
No failure or delay by either party in exercising any right under these Terms shall constitute a waiver of that right.
15.3 Severability
If any provision of these Terms is held by a court to be invalid or unenforceable, the remaining provisions of these Terms will remain in effect.
15.4 Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt to assign or transfer these Terms without such consent will be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.
15.5 Force Majeure
We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
16. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Ignite Marketing
info@ignitemarketing.com
Vancouver, British Columbia, Canada
